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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robert mesick

September 19, 2024

5  out of  5
rating by robert mesick
"Great customer service. 10/10 experience"
We responded:
"Robert...Thank you for the review! We sure appreciate your business."
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Arthur Kompkoff

September 17, 2024

5  out of  5
rating by Arthur Kompkoff
"They were amazing! Great customer service! Great atmosphere, all around Great service 👍"
We responded:
"Arthur...Thank you thank you for taking the time to give us a review, We appreciate you and your business. thanks again!"
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Linda McLendon

July 19, 2024

5  out of  5
rating by Linda McLendon
"Amy Jones & staff has always treated me very well. Maybe even SPOILS me. The quality of customer service has been exemplary."
We responded:
"Linda thanks so much for the great review...I love that we "SPOIL" you that is my vision to take excellent care of everyone/ Cheers !"
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Rolf Aarseth

July 16, 2024

5  out of  5
rating by Rolf Aarseth
"Outstanding customer service Amy Jones is always here to help you"
We responded:
"Rolf, It was really great to see you and catch up! Let mw now if you any more assistance with that situation we spoke about! We are here for you!"
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jmkrystal

June 19, 2024

5  out of  5
rating by jmkrystal
"Couldn’t be more happier!! MICHELE COOPER was super friendly and professional and made the whole process quick and easy and even lowered my deductibles! By far the best choice I’ve made this year!! Thanks Michele"
We responded:
"We love your feedback and yes Michele is a rock star for sure! trust me ask her about life insurance her passion to help folks protect their families just shines! thanks Amy"
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Lola bueno

June 15, 2024

5  out of  5
rating by Lola bueno
"Michele hewes has the best customer service as well as a great communication skills. She is very detail oriented and made sure to listen to any questions I had and answered them timely. Thank you Michele for being you professional!!"
We responded:
"Lola, AWE thank you and I agree 100%..need help with life insurance Michele is truly an expert and so knowledgeable! Best wishes and thank you so so much for the review!"
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Bill Foster

June 4, 2024

5  out of  5
rating by Bill Foster
"Known for years, Amy is very good at what she"
We responded:
"Hi Bill...Thank you so much for the 5* review. You have always been one of the office favorites and we sure appreciate YOU and your business! Happy Spring.."
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ma bruser

June 1, 2024

5  out of  5
rating by ma bruser
"Spencer was incredibly patient and answered all of my questions. Great customer service!"
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avansino01

June 1, 2024

5  out of  5
rating by avansino01
"I really appreciate Spencer taking the time to get a wonderfully painless quote. I think we will be changing over soon."
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Robert Croxen

June 1, 2024

5  out of  5
rating by Robert Croxen
"We got some great rates here. We appreciate your team and Spencer was super helpful."
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Megan Croxen

June 1, 2024

5  out of  5
rating by Megan Croxen
"Spencer is very helpful"
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Keith Green

May 14, 2024

5  out of  5
rating by Keith Green
"We had to do some policy shuffling recently and Jana was able to care of us over the phone the same day (including all the new paperwork via DocuSign)! Thanks for the speedy service!"
We responded:
"Thank you for the review we sure do appreciate you! Thanks for being a valued policy holder"
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Jerimy Carter

April 18, 2024

1  out of  5
rating by Jerimy Carter
"This state farm office is the absolute worst insurance provider I have ever done business with. I made a payment and then had my car impounded the next day for no insurance. I called and requested for my motorcycle insurance to be suspended during winter for obvious reasons only to be billed for the bike again the next month. I have never been at fault for an accident yet my rates increase every month. I'm 42 years old. I should not be charged over $200 a month for minimal coverage. My questions and/or complaints are met with attitude in their office that reeks of dog urine. Insurance max just gave me a quote that is going to let me save about $80 per month for the same coverage. The guy that answered the phone at Amy Jones office told my I should "shop around" when I asked why my rates are increasing every month. That piece of advice is the most help I have received from them in the past 10 years. Just a heads up for my community. Quality customer service is absent with this company. Their mistakes are your fault and good luck getting what you pay for."
We responded:
"Hi Jerimy, Wow I have no words other than thank you for the feedback. Best wishes to you and hope that you have better experience. We strive daily to communicate about billing and payments as well as coverage. We have extensive notes about such! best of luck!"
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Eric Aadland

April 10, 2024

1  out of  5
rating by Eric Aadland
"I know someone who's been dealing with this agent. And it's just been a constant battle and ended up even worse. They lie. No follow through. Fake to your face. Pretty sure they are against minorities as well. It's just wrong. Don't go to Amy. Go to Todd Jackson. He'll help anyone. Never had an issue"
We responded:
"Eric,Thank you glad you have an agent that works for you. Wish you the best! "
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CajunAlaskan

April 6, 2024

5  out of  5
rating by CajunAlaskan
"Amy Jones State Farm has been our insurance provider since we moved to Alaska nearly 16 years ago. She is our one stop insurance shop. Amy and her team take real good care of us. They make us feel like family 😊 Thank y'all, Amy and Team!"
We responded:
"Hello and THANK YOU for the review and the comments! they mean the world and our customers! Happy Spring"
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Bow

April 5, 2024

5  out of  5
rating by Bow
"Michele and her team are very easy to work with and are always quick to respond to requests!"
We responded:
"Hello Michele is an amazing team member who strives daily to take great care of all the customers. She is so passionate about life insurance and knowledgeable as well"
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Exploring Travis

April 4, 2024

5  out of  5
rating by Exploring Travis
"Top notch! Went to State Farm to price out my car insurance policy and got Spencer Boats. When he opened his mouth he was so friendly I thought ‘oh gosh, I got the nice guy that’s gonna fleece me,’ but boy was I wrong!! He got me a much better rate than Geico for the same deductible and coverage! I am definitely coming back to Mr Boats with my homeowners policy!!"
We responded:
"Hi Travis...Spencer is so kind and i am gals you had the chance to talk to him. Thank you for the feedback and the kind words. all the best Amy"
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Kelvin Horne

April 4, 2024

5  out of  5
rating by Kelvin Horne
"Wow!! Thank you so much for your help!! If you need good insurance, this is the place to go!! Like a good neighbor, State Farm is there!! Thanks Michelle and Amy"
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Tonia Long

April 2, 2024

5  out of  5
rating by Tonia Long
"Michele Hewes is one of the best agents I've had the pleasure of working with. She is professional and understands her clients"
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Solomon Cooper

April 1, 2024

5  out of  5
rating by Solomon Cooper
"The place all in all brings a positive vibe and the people in this place definitely know what they’re doing. Need insurance? Contact Amy Jones!"
We responded:
"Hello Solomon, Thank you for your 5* review and the feedback...Want auto insurance give us a call for a personal price plan..."
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Sarah Boots

April 1, 2024

5  out of  5
rating by Sarah Boots
"Spencer does a great job keeping our rates competitive and helping to advise us"
We responded:
"Thank you Sarah for the 5* review! Spencer does indeed do a great job. Ask him anything about insurance and he will get the answer for ya!"
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Savannah Willis

March 31, 2024

5  out of  5
rating by Savannah Willis
"Natalie is the absolute best! She is so helpful!!!"
We responded:
"Oh my goodness Savannah I could not agree with you more. Natalie is the best and knows her stuff! call us for all of your insurance needs today! "
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Cindy Brown

March 30, 2024

5  out of  5
rating by Cindy Brown
"Jana is a very astute professional!"
We responded:
"Cindy, thank you so much for the 5* review! Jana is over the top when it comes to her knowledge of insurance."
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Steve J

March 30, 2024

5  out of  5
rating by Steve J
"Jana was very knowledgeable and friendly when answering my questions, excellent customer service!"
We responded:
"Steve, Thank you for the 5* review and Jana is the one to talk to about your auto, fire insurance needs"
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Sook Hewes

March 30, 2024

5  out of  5
rating by Sook Hewes
"Thank you so much Michele for excellent customer service. You have helped us save so much money!"
We responded:
"Hi Sook, thank you so much for the 5* review. Michele is pretty incredible and I am sure that her dedication and loyalty was taught to her because you just cant train that for sure!!! Happy Spring!!!"